Privacy Policy

Q1W LLC and its subsidiaries and affiliates ("Q1W," "we," "us," or "our") recognize the importance of your personal privacy. This Privacy Policy describes how we collect, use, share, and protect information gathered through our family of websites, mobile applications, and related services (collectively, the "Services"). This policy applies to all users of our websites and Services.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We encourage you to review this page periodically for the latest information on our privacy practices. Any changes will be effective immediately upon posting the updated policy on our website.

This Privacy Policy applies to the information we collect through our own websites and Services. It does not apply to information collected by third-party websites or social media platforms, even if we maintain a presence on those platforms. We encourage you to review the privacy policies of any third-party sites you visit.

If you have questions or concerns about this Privacy Policy, you may contact us at [email protected].

IMPORTANT: BY USING OUR WEBSITES AND SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITES OR SERVICES.

Types of Information We Collect

Personally Identifiable Information (PII) refers to information that can be used to identify, contact, or locate a specific individual, such as name, email address, mailing address, phone number, and payment information. PII does not include information that has been anonymized or aggregated so that it can no longer be used to identify a specific person.

Aggregate Information refers to data that has been collected and combined from multiple sources in a way that does not identify any individual user. This may include demographic information, usage statistics, and other analytical data that helps us understand how our Services are used.

How We Collect and Use Information

We collect PII that you voluntarily provide to us when you register for an account, make a purchase, fill out a form, subscribe to a newsletter, or otherwise interact with our Services. All data transmissions are encrypted using industry-standard SSL (Secure Sockets Layer) technology. We use PII to process transactions, provide customer service, send communications about your orders or accounts, improve our Services, and comply with legal obligations.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our websites. Cookies are small data files placed on your device that help us remember your preferences, analyze site usage, and deliver relevant content. Third-party advertising partners may also use cookies to serve targeted advertisements. You can control cookie settings through your browser preferences; however, disabling cookies may limit your ability to use certain features of our Services.

Release of Information

Q1W does not sell your Personally Identifiable Information to third parties. We may share your information with trusted Service Partners who assist us in operating our websites and conducting our business, provided that those partners agree to keep your information confidential. We may also disclose your information when required by law, to comply with legal processes, to respond to law enforcement requests, or to protect the rights, property, or safety of Q1W, our users, or the public.

Updating and Correcting Information

You may update or correct your personal information at any time by contacting us. We will make reasonable efforts to accommodate your request. Please direct requests to:

Q1W LLC

7651 Southland Blvd

Orlando, FL 32809

[email protected]

User Choices on Collection and Use of Information

You have choices regarding how your information is collected and used. You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those messages. You may also choose not to provide certain information, although this may limit your ability to use some features of our Services.

Security of Your PII

We implement a variety of security measures to protect your Personally Identifiable Information. These include encryption of data transmissions using SSL technology, restricted access controls limiting who within our organization can view personal information, and the use of third-party payment processors who maintain their own security standards. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Miscellaneous

Our Services are intended for users who are 18 years of age or older. We do not knowingly collect information from individuals under 18. Please be aware that any information you disclose in public areas of our websites, such as forums, comment sections, or message boards, becomes public information. We cannot control and are not responsible for how others may use information you choose to make publicly available.

International Transfers

Q1W is based in the United States and our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. For transfers of personal data from the European Economic Area (EEA), we rely on appropriate safeguards including Standard Contractual Clauses (Model Clauses) approved by the European Commission and compliance with applicable GDPR requirements.

UK and EEA User Rights

If you are located in the United Kingdom or European Economic Area, you have certain rights under applicable data protection laws, including:

• Access — The right to request a copy of the personal data we hold about you.
• Portability — The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Correction — The right to request correction of inaccurate personal data.
• Erasure — The right to request deletion of your personal data under certain circumstances.
• Restriction — The right to request restriction of processing of your personal data.
• Objection — The right to object to processing of your personal data for certain purposes.
• Objection to marketing — The right to object to the processing of your personal data for direct marketing purposes.
• Withdrawal of consent — The right to withdraw your consent at any time where we rely on consent to process your personal data.

Residents of the United States

This section provides additional disclosures required under applicable US state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Privacy Notice at Collection

At or before the time of collection, we inform consumers about the categories of personal information we collect and the purposes for which the information will be used.

Categories of Personal Information Collected

We may collect the following categories of personal information:

• Identifiers — Such as name, postal address, email address, account name, and other similar identifiers.
• Personal information under Cal. Civ. Code 1798.80(e) — Such as name, address, telephone number, and financial information.
• Protected classification characteristics — Such as age and gender.
• Commercial information — Such as records of products or services purchased, obtained, or considered.
• Internet or electronic network activity — Such as browsing history, search history, and information regarding interaction with our websites.
• Geolocation data — Such as general location derived from IP address.
• Audio, electronic, visual, or similar information — Such as call recordings for quality assurance purposes.
• Inferences — Drawn from the above categories to create a profile reflecting preferences, characteristics, and behavior.

Sensitive Personal Information

We may also collect sensitive personal information categories as defined under applicable law, including government-issued identification numbers, financial account information, and precise geolocation data, where necessary for the performance of our Services and as permitted by law.

Your Consumer Privacy Rights

Subject to certain limitations and exceptions, US residents may exercise the following privacy rights:

• Right to access/know — You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to data portability — You have the right to receive a copy of your personal data in a portable and readily usable format.
• Right to deletion — You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to correct — You have the right to request correction of inaccurate personal information.
• Right to opt-out of sale or sharing — You have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
• Right to opt-out of sensitive data processing — You have the right to limit the use of your sensitive personal information to purposes authorized by law.
• Right against discrimination — You have the right not to be discriminated against for exercising any of your privacy rights.
• Right not to be subject to automated processing — You have the right to opt out of automated decision-making that produces legal or similarly significant effects.

Profiling

We may use personal information for profiling purposes, such as analyzing preferences and behavior patterns to improve our Services and deliver personalized experiences. You have the right to opt out of profiling that produces legal or similarly significant effects concerning you.

For information about the terms governing your use of our website, please see our Terms of Use.