About

Quality One: A Legacy of Innovation and Partnership

For over 30 years, Quality One has stood at the forefront of wireless technology as the trusted leader in device distribution and support services. Founded in 1993, we've built our reputation by offering a comprehensive 360-degree support model with custom and streamlined value-added solutions to device manufacturers and wireless carriers across North America.

Discover Our Story

Our Foundation

Quality One foundation - warehouse, team collaboration, operations, Orlando

Minority-Owned Excellence

Quality One is a minority-owned business, helmed by Colombian-American leadership and maintaining active WBENC (Women’s Business Enterprise National Council) certification. This diversity focus enables our clients to meet their supplier diversity objectives while partnering with an industry leader.

Strategic Location & Scale

Based in Orlando, Florida, our operations center around a state-of-the-art 106,000+ square foot warehouse facility. This strategic location provides efficient distribution access across North America while maintaining our commitment to domestic operations and local employment.

Award-Winning Workplace

We’ve been recognized as a Top Workplace for six consecutive years, reflecting our commitment to creating an environment where over 200 employees can thrive and deliver exceptional results for our partners.

Champions of Excellence

We champion diversity, innovation, and operational excellence across every aspect of our business. This commitment drives our continuous evolution as we adapt to meet the changing needs of the wireless ecosystem while maintaining the highest standards of quality and service.

Comprehensive Service Portfolio

Our end-to-end capabilities span six core disciplines, ensuring seamless support throughout the entire device lifecycle:

Mobile Device

Mobile Device Solutions

  • • New product introductions and carrier device RFP/RFI management
  • • Supplier evaluations and product strategy development
  • • Technical requirements definition and device go-to-market support
  • • OEM & ODM onboarding and chipset partnerships
Supply Chain

Supply Chain Excellence

  • • Industry-best U.S.-based warehouse operations
  • • Third-party logistics and distribution services
  • • Order fulfillment and inventory management
  • • Packaging, kitting services, and pick-pack-ship operations
  • • CPFR/demand planning and forecasting
Engineering

Engineering & Certification

  • • On-time carrier device approvals
  • • Lab testing coordination and schedule management
  • • Local software re-flash capabilities
  • • Special projects and product lifecycle support
After-Sales

After-Sales Support

  • • Customer care with both nearshore and offshore capabilities
  • • Reverse logistics and returns management
  • • Up to Level 2 repair services
  • • End-of-life disposal and recycling programs
Quality

Quality Assurance

  • • On-site factory audits and supplier audits
  • • Prototype testing and design reviews
  • • User and performance testing
  • • Device teardowns and lifecycle support
E-Commerce

E-Commerce & Hosted Solutions

  • • Product sourcing and order management
  • • End-to-end hosted services
  • • Custom graphic designs and third-party portal distribution
  • • Payment and financing options

Industry Leadership & Scale

Our end-to-end capabilities span six core disciplines, ensuring seamless support throughout the entire device lifecycle:

Proven Track Record

Our portfolio includes successful launches across every wireless product category – from smartphones and tablets to IoT devices, wearables, and enterprise solutions. We currently manage active device programs with major carriers and continue to expand our portfolio with innovative new products.

Trusted by Industry Leaders

Our partner network spans Tier 1 carriers, MVNOs, major brands, and world-class ODMs across diverse product categories including handsets, hotspots, IoT devices, home electronics, enterprise solutions, and 3PL services.

Commitment
to Excellence

Quality One maintains the industry’s most comprehensive certification portfolio and We’re continuously investing in capabilities that position us for long-term success.

Future-Ready Operations

We’re continuously investing in long-term growth by expanding 3PL operations, pursuing Free Trade Zone designation, collaborating on tariff and local assembly solutions, and partnering with the State of Florida on economic development initiatives.

World-Class Certifications

ISO 9001

9001:2015

Quality management systems ensuring consistent delivery

ISO 14001

14001:2015

Environmental management for sustainable operations

ISO 45001

45001:2018

Occupational health and safety standards

R2 Certified

R2 Certified

Responsible electronics recycling

WBENC Certified

WBENC Certified

Women’s Business Enterprise providing diversity advantages

Getting Started

Our vision extends beyond traditional transactional relationships. We’re focused on building strategic partnerships that bring compelling new devices and technologies to market while providing end-to-end value that lowers risks, unburdens resources, and future-proofs all programs.

Through strategic collaboration, technological innovation, and customer-focused solutions, Quality One continues to define the standard for excellence in wireless device distribution and support services.

Explore What’s Possible →